Willoway Nurseries is looking for energetic, customer focused ‘plant people’ to support our sales efforts and strengthen customer relationships. Candidates must have excellent interpersonal and communication skills with good attention to detail and follow-up. Although a Horticultural degree is not required, hands-on, plant knowledge is a plus.

Responsibilities:

• Answer inbound customer calls / faxes. Consult with customer regarding plant status/condition. Provide recommendations for plant substitutions, alternate sizes or new plants to consider.
• Enter orders into computer system, work with sales and traffic department to ensure the timely delivery of product while minimizing freight cost through route optimization.
• Walk customer loads to ensure that customer’s expectations are met. Identify any items that do not meet Willoway quality standards or are unacceptable to the customer.
• Follow up with customer after their order has landed to address any shipping issues. If necessary, submit a credit request for shortages and/or damaged plants.
• Support outside sales team in the collection, entry and release of spring orders.

Requirements:

• Minimum 1 year sales/customer service experience – retail sales experience at a garden center / re-wholesaler or landscaper preferred.
• Comfortable working with computers; familiarity with Microsoft Outlook and Excel.
• Valid driver’s license

Location:  Ohio, Kentucky, West Virginia

Willoway Nurseries is looking for an energetic, self-starter with experience in nursery sales to develop existing accounts as well as identify and prospect new customers.  Candidates must have excellent interpersonal and communication skills with good attention to detail and follow-up.  Although a Horticultural degree is not required, plant knowledge is a definite plus.
Responsibilities:

• Consult with retail and wholesale nursery owners, managers and buyers to assist them in making purchase decisions.  Provide timely and relevant information regarding the status of crops, plant performance, available marketing support, merchandising ideas, retail pricing, etc.
• Advocate of branded program plants.  Actively promote new products and leverage Willoway Nurseries value proposition to gain market share. 
• Represent Willoway Nurseries at trade shows, including set-up and teardown of the booth.
• Encourage customers to tour the nursery and/or show plant samples at customer’s location.
• Oversee the entry, scheduling and delivery of plant material to ensure that the customer’s expectations are met.
• Support credit department in the collection of credit applications, processing credits (returns) and keeping accounts current.
• Follow up on inbound sales leads and prospect for new customers within assigned territory. 

Requirements:

• Minimum 2 years sales experience – plant wholesale and/or retail sales experience at a garden center preferred.
• Valid driver’s license and vehicle capable of hauling plant samples (van, truck, SUV).